Member terms
These terms are between Windfall Intelligence Ltd (“we”) and you, the named member. By paying for a membership you agree to them. Questions to hello@joinwindfall.com.
1. Who may be a member
Windfall is a service for professionals working in private banking, wealth management and related advisory roles in the United Kingdom, for use in the course of their work. It is supplied business to business and is not offered to consumers.
A membership is one named seat for one person, and the contract is with you. Your firm may pay for it on your behalf; it remains yours. It may not be shared, pooled, transferred or resold, and the brief may not be forwarded to colleagues or redistributed in whole or in part. If you change firms, your membership, your rate and your record move with you.
2. What the service is
Each working morning we send one to five named people built around the market you choose: most mornings three, never padded, and on a thin morning only what clears your bar. Each entry carries the event that makes the person newly relevant, a route in where the public record holds one, an indicative wealth band, its sources, and an angle for you to adapt. Your room holds the record of past names. Everything is included at every price. We may change or add features to improve the service, but we will not reduce what your membership includes.
Every entry is drawn from UK public records and published sources. We never contact a prospect ourselves.
3. What the service is not
We are not authorised by the Financial Conduct Authority. Nothing in the brief is investment, legal, tax or financial advice, a recommendation or a financial promotion. The angle is draft wording for you to put through your firm’s usual approvals.
We work hard at accuracy: every fact is traced to its source and every entry is checked by a separate step before it reaches you. But public records can be wrong, late or incomplete, and wealth bands are indicative. We do not warrant that any entry is complete, accurate or current, and we do not promise any meeting, client or outcome. Check what matters before you rely on it.
4. Your duties when you use what we send
When you act on a name, you do so as an independent controller of that personal data, under your own firm’s rules. You agree to:
- have your own lawful basis for any approach, and judge, under your firm’s compliance rules, whether and how to make it;
- comply with UK data protection and electronic marketing law, including that an unsolicited marketing email to a person’s own address generally needs their consent;
- respect any person’s objection at once and for good, and tell us of it at privacy@joinwindfall.com so that we stop showing them to anyone;
- use the brief for your own prospecting only. You may record a name you are genuinely pursuing in your firm’s client system. You may not share entries with colleagues, or compile them into lists, databases or mailings, or feed them into any data product;
- delete what you hold about a person once you no longer need it for a genuine approach, and never use the brief to harass anyone.
5. The ten mornings, the price and billing
The ten mornings. A new member receives ten working-morning briefs free, with no card taken and nothing owed. After the last of them we send a link to keep the brief; if you do not, the mornings stop afterthree more, and nothing is owed.
Price. Membership is priced by joining order: seats 1 to 50 at £399, 51 to 100 at £499, 101 to 150 at £599 and 151 to 200 at £699, every four weeks, plus VAT. The price you join at is shown before you pay and is held for as long as you remain a member; only a change in the rate of VAT changes what you pay. If you leave and later return, you join at the price then open.
Billing. You pay through our payment provider, Stripe, every four weeks in advance from the day you keep the brief. If a payment fails, it is retried; if it stays unpaid, the membership ends.
The year in advance. You may instead pay for a year at eleven cycles of your price, by writing to us. If you cancel during the year, we refund the cycles not yet begun.
6. The guarantee
Should ninety days of paid membership pass without one of our names putting you in a room, say so and we will return what you have paid. Your word is proof enough. The ninety days run from your first payment; you may claim at any time in your first 120 days of paid membership; we refund every payment made to the date of your claim (the whole payment for a year in advance); a claim ends the membership; and the guarantee is available once to each person.
7. Ending a membership
You may cancel at any time, through “Manage billing” in your room or by writing to hello@joinwindfall.com. Your brief continues to the end of the period already paid, and nothing further is taken. There are no refunds for part of a four-week period, except under the guarantee or for a year paid in advance.
8. Our right to suspend or end a membership
We may suspend or end a membership, with notice where practical, if a seat is shared or resold, if the brief is redistributed or compiled into data, if it is used to approach someone who has objected, against data protection or electronic marketing law, or to harass anyone, or if payment is not made. If we end a membership for any other reason, we refund any period paid and not yet served.
9. Liability
Our total liability to you under or in connection with these terms is limited to the greater of the fees you paid us in the twelve months before the claim arose and £100. We are not liable for loss of business, profit, clients or opportunity, or for any indirect loss. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
10. Ownership and confidence
The brief, its selection and its wording are ours. We grant you a personal, non-transferable licence to use them for your own professional purposes under these terms. Treat the brief as confidential. You may share our provenance page with your compliance team freely.
11. Your own data
We hold a short profile about you (your work email, firm, title, location, preferences and outcomes) to run the service, as our privacy notice explains. We never process your firm’s client data.
12. Changes to these terms
We may change these terms with at least thirty days’ notice by email. If you do not accept a change, you may cancel before it takes effect and it will not apply to the rest of your paid period. We will not use a change to raise your held price.
13. Law and contact
These terms are governed by the law of England and Wales, and its courts have exclusive jurisdiction. Windfall Intelligence Ltd, registered in England and Wales, company number 17301158, VAT registration 527 6190 79, registered office Fifth Floor, 167-169 Great Portland Street, London W1W 5PF. Membership and billing: hello@joinwindfall.com. Data protection and objections: privacy@joinwindfall.com.
